Website & checkout
A branded patient journey built around your offer.
ScalerMD for Dermatology and hair-restoration practices
Teledermatology software.
ScalerMD connects questionnaires, patient images, asynchronous clinical review, prescriptions, payments, and pharmacy fulfillment for dermatology and hair-loss programs.
What is an asynchronous teledermatology platform?
An asynchronous teledermatology platform lets patients and clinicians exchange intake information, images, questions, and clinical responses at different times. ScalerMD connects the surrounding operational workflow—including payment, order identity, clinical status, prescriptions, pharmacy fulfillment, communication, and follow-up.
Condition-specific intake
Connect identity, consent, payment, questionnaire responses, and requested service.
Clinical packet readiness
Track whether the appropriate information is available for independent clinical review.
Asynchronous review
Record the clinical disposition and any next operational requirement.
Prescription and pharmacy
Follow approved orders through prescription handoff, fulfillment, shipment, and delivery.
Progress and renewal
Coordinate follow-up, repeat intake, refill readiness, payment, and patient communication.
# What ScalerMD does
Everything you need, connected.
We build the patient-facing experience, connect the clinical and fulfillment partners, configure payments, and give your team one operating view. Instead of assembling separate vendors, you launch with one accountable implementation partner and one connected platform.
EMR & patient portal
Intake, records, communication, and ongoing access.
Provider network
Licensed clinical coverage and review workflows.
Pharmacy fulfillment
Prescription routing, status, shipment, and delivery.
Payments
Healthcare-ready checkout, subscriptions, and reporting.
Operations dashboard
One view of patients, orders, handoffs, and exceptions.
# Best fit
Built for real complexity.
These signals indicate that a connected operating layer can create more value than another isolated point solution.
01
You operate virtual or hybrid dermatology, acne, skincare, or hair-restoration programs.
02
Condition-specific questionnaires or image workflows must reach the correct clinical queue.
03
Prescription and fulfillment status is separate from the intake and clinical record.
04
Patients contact support because clinical, pharmacy, or shipment status is unclear.
05
You want to add new conditions or products without rebuilding the complete patient journey.
# Industry capabilities
Built for your operating model.
Condition-specific intake routing
Connect the requested service with the correct questionnaire, clinical workflow, and operational requirements.
Incomplete-packet detection
Make missing intake or required information visible before it creates a clinical queue delay.
Prescription fulfillment status
Link clinical disposition with the correct product order, pharmacy route, shipment, and patient status.
Repeat-care continuity
Connect follow-up and renewal events to the original patient, service line, order, and communication history.
# Responsibility boundaries
Technology with clear boundaries.
ScalerMD connects approved workflows and operational status. It does not diagnose, select treatment, prescribe, dispense medication, or determine whether a corporate or clinical model is legally appropriate.
Operators should use qualified clinical, pharmacy, privacy, security, and legal professionals to define the model. ScalerMD can then configure and monitor the technology and non-clinical handoffs around it.
# Frequently asked questions
Questions before you choose.
What is the difference between synchronous and asynchronous teledermatology?+
Synchronous teledermatology occurs in real time, usually by video. Asynchronous or store-and-forward care lets patients and clinicians provide and review information at different times. The appropriate model depends on the clinical situation and applicable requirements.
Does ScalerMD analyze dermatology images?+
No. ScalerMD does not diagnose skin conditions or replace clinical review. It coordinates operational status around intake, clinical workflows, orders, pharmacy fulfillment, payment, and communication.
Can ScalerMD support acne and hair-loss programs?+
The platform can configure distinct product, intake, clinical-service, pharmacy, payment, and follow-up workflows for eligible programs approved by the operator’s clinical leadership.
Can ScalerMD work with an existing dermatology EMR?+
Potentially. Connectivity depends on the EMR’s APIs, webhooks, data permissions, and the agreed division of responsibility between the clinical system and ScalerMD.
What should a teledermatology operator monitor?+
Monitor intake completion, packet readiness, clinical turnaround, prescriptions missing pharmacy status, fulfillment delay, follow-up completion, patient contacts, refunds, renewals, and program-level margin.
# Related industries
Explore connected operating models.
Functional and integrative medicine practices
Functional medicine telehealth software connecting intake, labs, consultations, prescriptions, supplements, payments, fulfillment, and recurring programs.
Med spas and aesthetic practices
Add branded virtual prescription programs with a telehealth platform for med spas. Connect intake, payments, clinical review, pharmacy fulfillment, and follow-up.
Medical weight-loss clinics
Medical weight loss clinic software connecting patient intake, GLP-1 program operations, clinical review, recurring payments, pharmacy fulfillment, and refills.
# Workflow assessment
Connect every asynchronous dermatology handoff.
Map the journey from condition-specific intake to clinical review, prescription fulfillment, and follow-up—and find where orders lose momentum.